PRIVACY POLICY
This Privacy Policy defines the principles and practices applied by Khulu African Adventure® regarding the collection, use, storage, and protection of personal data, in accordance with the General Data Protection Regulation (GDPR).
Data is processed on the basis of contractual necessity, user consent, or legal obligations.
1. Data Collected
Personal data is collected solely for purposes essential to order processing and customer relationship management.
This information may include :
• First and last name
• Email address
• Billing details
• Payment information (banking details are never stored by Khulu African Adventure®)
This data is never shared with third parties for commercial purposes.
Some data may be transferred to and stored outside the European Economic Area, in compliance with applicable data protection laws.
2. Data Subject Rights
In accordance with the GDPR, individuals whose data is processed have specific rights :
• Access to personal data
• Correction of inaccurate data
• Deletion of data when it is no longer necessary
Requests relating to these rights must be sent by email to :
contact@khuluafricanadventure.com
These requests are processed free of charge within a reasonable timeframe.
2.1 COMMUNICATIONS AND NEWSLETTER
Subscription to our newsletter or acceptance of marketing communications implies the use of your personal data exclusively for these purposes, based on your explicit consent.
You may unsubscribe at any time via the link provided in each email.
3. Data Retention
Personal data is retained only for the time necessary to fulfill its purposes :
• Order management
• Administrative follow-up
• Compliance with legal and tax obligations
Once these purposes have been fulfilled, the data is deleted or anonymized. Certain information may, however, be retained for the maximum legal period where required by law or regulatory obligations.
4. Data Security
Strict technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or alteration.
These measures include, but are not limited to :
• Encryption protocols
• Strict access controls
• Regular monitoring of IT systems
5. Cookies and Analytics Tools
www.khuluafricanadventure.com may use cookies or analytics tools to improve user experience and measure website performance. No personally identifiable data is used for commercial purposes without explicit consent.
Cookies used may be functional, analytical, or marketing-related. You may manage your preferences and accept or refuse certain cookies through your browser settings or via the website’s cookie banner.
6. Contact
For any questions or requests for additional information regarding this Privacy Policy, you may contact Khulu African Adventure® at :
contact@khuluafricanadventure.com
To ensure a prompt response, please specify the subject of your request.
6.1 Orders & Customer Service
For any inquiries related to an order placed on our website (tracking, delivery, returns, billing), please contact our dedicated service at :
orders@khuluafricanadventure.com
Please include your order number and the relevant items in the subject of your message.
6.2 Press & Collaborations
For press inquiries, collaborations, partnerships, or creative projects, please contact our press department at :
press@khuluafricanadventure.com
